Products and Support
Where are products made ?
AgriEID products are designed, assembled and tested in-house with components sourced locally and from overseas. We use AgriEID products on our own cattle breeding operation so improvements are implemented in real time and on a continuous basis - our focus is ongoing innovation and delivering greater value to our customers.
AgriEID ownership ?
AgriEID is the only company in this market that is 100% family owned. AgriEID operates a working cow / calf operation so we are continually testing and improving our hardware products and software applications. 100% of profits are reinvested back into the company to fund ongoing research and development.
Customer Support ?
We have an extensive support page here with product manuals, installation guides, software downloads and videos. You can call us at anytime on 1300 345 882 or via email to info@agrieid.com.
Customer Feedback ?
We highly value customer input so please email info@agrieid.com with FEEDBACK in subject heading and any suggestions or requests. We will rapidly implement software feature requests if there is general user benefit and/or a specific requirement for a new segment.
Most popular AgriEID products ?
Here is a list of the top 5 most popular products our customers purchase.
4. EID Ear Tags
Shipping and Delivery
Where do you ship to ?
We ship to any location in the USA with FREE shipping on most of our products ie EID Scanners, Digital Scales and Digital Ranch Systems.
How long will my order take ?
We have all items in stock and shipping is 5-7 business days depending on your location. ie Remote WA and NT is slightly longer than ranches along the east coast.
Shipping and tracking Updates ?
Send us a quick email to info@agrieid.com with your order number and we will provide you with an update and tracking information.
Where are you located ?
Our office is located at 2141 E Highland Ave, Phoenix, AZ 85016
Product Warranty
What is the Warranty ?
If there is any manufacturing defect with the product we arrange a swap out to get you back and operational as soon as possible. All products come with a 12 month warranty.
How do I ship my order back to you ?
Please email info@agrieid.com to get a return authorization number and the return address.
Software and Apps
How do I get free access ?
AgriEID provides a 30 day free trial and extended offerings for all new AgriEID hardware purchases. 12 months free special promo's etc Register here
How to claim my free subscription ?
Please just register here and email info@agrieid.com your user name and purchase order number so we can activate your free subscription period.
Software pricing after free period ?
Pricing details are here - All your saved data can be exported at any time to excel as a csv file if you decide not to continue using the software. You can change plans and cancel your subscription at anytime in the billing module. Pricing is in US dollars and billed monthly.
Existing equipment compatibility ?
Our software is available for a 30 day free trial so to test if your existing equipment is compatible - please register for the free trial here. Non AgriEID EID readers will work with our software - please just connect via bluetooth and then scan a tag into the search field and select the appropriate mode to enable the EID data transfer.
Feature Request and Feedback ?
We use this software to manage our cattle breeding operation. This ensures we are constantly improving the product, adding features and shortcuts. If you would like a new feature or module added - please send us a brief email as we love customer feedback and suggestions. info@agrieid.com
Ranch Subscription Value ?
Includes all updates, all modules, all security, unlimited devices, all bandwidth requirements, all monitoring, all customization and all mobile applications with auto sync.
What is a Multi Ranch license ?
This license is available for folks who own / manage multiple properties. Contact AgriEID for pricing info@agrieid.com
Is a subscription required ?
No - AgriEID hardware products work with free software available for download from the support page here