Frequency Asked Questions
Products and Support
AgriEID products are designed, assembled and tested in Australia with components sourced locally and from overseas. We use AgriEID products on our own cattle breeding operation so improvements are implemented in real time and on a continuous basis - our focus is ongoing innovation and delivering greater value to our customers.
AgriEID is the only company in this market that is 100% rancher owned. AgriEID operates a working cow / calf operation so we are continually testing and improving our hardware products and software applications. 100% of profits are reinvested back into the company to fund ongoing research and development.
We highly value customer input so please email firstname.lastname@example.org with FEEDBACK in subject heading and any suggestions or requests. We will rapidly implement software feature requests if there is general user benefit and/or a specific requirement for a new segment.
Shipping and Delivery
We ship to any location with FREE shipping on most of our products ie EID Scanners, Digital Scales and Digital Ranch Systems.
We have all items in stock and shipping is 5-7 business days depending on your location. ie Remote Alaska is slightly longer than ranches close to major cities.
Send us a quick email to email@example.com with your order number and we will provide you with an update and tracking information.
Our office and distribution centre is located in Pheonix Arizona.
If there is any manufacturing defect with the product we arrange a swap out to get you back and operational as soon as possible. All products come with a 12 month warranty serviced from our office in Phoenix Arizona.
Our warehouse and distribution centre is located in Phoenix Arizona - please email firstname.lastname@example.org to get a return authorisation number.
Software and Apps
The software can be configured for the US imperial measurement system so you can have weight in LB, Inches, Miles etc. The gear icon at the top right hand corner of the main page enables you to change any of the system measurement settings. Click here for a quick guide to settings and options (weight, distance, speed, date format etc).
Pricing details are here - All your saved data can be exported at any time to excel as a csv file if you decide not to continue using the software. You can change plans and cancel your subscription at anytime in the billing module. Pricing is in US dollars and billed monthly.
Our software is available for a 30 day free trial so to test if your existing equipment is compatible - please register for the free trial here. Non AgriEID EID readers will work with our software - please just connect via bluetooth and then scan a tag into the search field and select the appropriate mode to enable the EID data transfer.
We use this software to manage our cattle breeding operation. This ensures we are constantly improving the product, adding features and shortcuts. If you would like a new feature or module added - please send us a brief email as we love customer feedback and suggestions. email@example.com
Includes all updates, all modules, all security, unlimited devices, all bandwidth requirements, all monitoring, all customisation and all mobile applications with auto sync.
This license is available for folks who own / manage multiple properties. Contact AgriEID for pricing firstname.lastname@example.org