Terms of Service

TERMS AND CONDITIONS

This Terms and Conditions Agreement (the “Agreement”) is a legally binding contract between you (“you,” “your,” or “Customer”) and AgriEID (“AgriEID,” “we,” “us,” or “our”). This Agreement governs your access to and use of our website (the “Site”) and the services we offer (the “Services”), including the purchase of products. By accessing or using our Site and Services, you confirm that you have read, understood, and agree to be bound by this Agreement. If you do not agree with these terms, you must not use the Site or Services. We may update this Agreement from time to time, and any changes will be posted on this page with an updated revision date. Your continued use of the Site and Services constitutes your acceptance of the modified terms.

1. USE OF SITE AND SERVICES
Our Site allows you to browse products, make purchases, and have items delivered to your specified address. You agree to use the Site only for lawful purposes and in accordance with this Agreement. You must not: use the Site in any way that violates any applicable law or regulation; engage in any fraudulent, abusive, or harmful activity that disrupts or interferes with the Site; use the Site to transmit any advertising or spam; attempt to gain unauthorized access to any part of the Site or its systems. We reserve the right to suspend or terminate your access to the Site or Services if we suspect any unauthorized or unlawful use.

2. PRODUCT INFORMATION AND PRICING
AgriEID strives to ensure that all product descriptions, images, and prices displayed on the Site are accurate and up-to-date. However, we do not guarantee that all content is free from errors. If we discover a pricing or listing error after you place an order, we reserve the right to correct it, cancel the order, and notify you. We are not obligated to honor inaccurate prices.

3. SHIPPING AND DELIVERY
We ship products to the address you provide at checkout. Risk of loss and title transfer to you once the order is handed to the shipping carrier. While we aim for prompt delivery, we are not responsible for delays caused by shipping carriers, incorrect addresses, customs issues, weather, or other factors beyond our control.

4. REJECTED OR REFUSED DELIVERIES
If you refuse delivery of an order without prior approval or a valid reason, you will be responsible for the original shipping cost, return shipping cost, and any applicable restocking fee. These may be deducted from any refund. Returns due to customer errors, such as incorrect address entry, may incur additional charges. Repeated delivery refusals may result in a suspension of purchasing privileges.

5. DELIVERY DELAYS
Delivery timelines provided are estimates and not guaranteed. AgriEID is not liable for any delays caused by natural disasters, transport strikes, customs holds, pandemics, or any other unforeseeable events beyond our control. We are not responsible for any direct, incidental, or consequential damages resulting from delayed delivery.

6. RETURNS AND REFUNDS
All returns and refunds are subject to our official Refund Policy. Please refer to that policy for full details regarding eligibility, procedures, and conditions. Products must be returned unused, in original packaging, and with all accessories and documentation. Proof of purchase is required. AgriEID reserves the right to deny returns that do not comply with the Refund Policy.

7. WARRANTY
Products purchased through the Site are subject to the terms outlined in our Warranty Policy. The warranty does not cover damage from misuse, improper installation, modification, neglect, or normal wear and tear. Valid claims will be handled at AgriEID’s discretion through repair or replacement. Proof of purchase may be required.

8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, AgriEID shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or Services. This includes, but is not limited to, lost profits, business interruption, or personal injury. Our total liability for any claim shall not exceed the amount you paid for the product in question.

9. INDEMNIFICATION
You agree to indemnify and hold harmless AgriEID, its directors, employees, affiliates, and partners from any claims, losses, or damages (including legal fees) arising from your use of the Site, violation of this Agreement, or infringement of any rights of a third party.

10. INTELLECTUAL PROPERTY
All content on the Site, including logos, text, graphics, images, videos, and software, is the property of AgriEID or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or exploit any content without express written permission.

11. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. These links are provided for your convenience only. AgriEID is not responsible for the content, accuracy, or practices of third-party websites and assumes no liability for your interactions with them.

12. MODIFICATIONS TO SITE AND SERVICES
AgriEID reserves the right to change, suspend, or discontinue any aspect of the Site or Services at any time, without notice. This includes pricing, availability, and product offerings. We are not liable to you or any third party for any such modifications.

13. TERMINATION
We may terminate or suspend your access to the Site and Services immediately, without prior notice or liability, if you breach this Agreement or engage in unlawful activity. Upon termination, all rights granted to you under this Agreement will cease immediately.

14. GOVERNING LAW
This Agreement is governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from or relating to this Agreement shall be resolved exclusively in the courts of New South Wales.

15. ENTIRE AGREEMENT
This Agreement, together with our Refund Policy and Warranty Policy, constitutes the full understanding between you and AgriEID regarding the use of the Site and Services. It supersedes any prior agreements or communications.

16. WAIVER AND SEVERABILITY
Our failure to enforce any provision of this Agreement does not waive our right to do so in the future. If any provision is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. CONTACT INFORMATION
For any questions or concerns regarding this Agreement, please contact us at: info@agrieid.com