Terms of Service

TERMS AND CONDITIONS AGREEMENT

These Terms and Conditions (the “Agreement”) is a legal agreement between AgriEID, an e-commerce business with an office in New South Wales, Australia, (“AgriEID,” “us,” or “we”) and you, the user of AgriEID's website (the “Site”) and its services (the “Services”). By using the Site and Services, you agree to be bound by the terms and conditions of this Agreement.

1. Use of Site and Services AgriEID provides a platform for customers to browse, purchase and receive delivery of products. The Site and Services are for personal, non-commercial use only. You may not use the Site and Services for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction.
2. Account Registration and Security You must create an account and provide accurate and complete information when using the Site and Services. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. AgriEID shall not be liable for any losses caused by any unauthorized use of your account.
3. Product Description and Pricing AgriEID makes every effort to accurately describe its products and their prices. However, we do not guarantee that the product descriptions or pricing information on the Site are complete, current, or error-free. In the event that a product is listed at an incorrect price or with incorrect information, AgriEID reserves the right to refuse or cancel any orders placed for such products.
4. Shipping and Delivery AgriEID ships its products to the address provided by the customer. We are not responsible for any delays in delivery caused by any third-party delivery service. Risk of loss and title for products purchased through the Site pass to the customer upon delivery to the carrier.
5. Rejected Deliveries If the customer refuses to accept delivery of the product without a valid reason, they will be responsible for all shipping and handling charges incurred in connection with the order. In addition, the customer will be responsible for the cost of the product and any fees associated with the return of the product to our warehouse. We reserve the right to deduct these charges from any refund due to the customer.
6. Delivery Delays We make every effort to ensure timely delivery of our products. However, we cannot be held responsible for any delays in delivery that are beyond our control. Such factors include, but are not limited to, natural disasters, weather conditions, strikes, or other labor disputes, governmental actions, transportation delays, or other unforeseeable circumstances. We will not be liable for any direct, indirect, or consequential damages arising from any delay in delivery caused by such factors beyond our control.
7. Returns and Refunds AgriEID offers a return policy for its products. If you are not satisfied with your purchase, you may return it to us for a refund within a specified time frame. AgriEID reserves the right to refuse any returns that do not meet the requirements of our return policy. Returns of non-defective products are subject to our return policy. If you wish to return a product for any other reason, please contact us for instructions on how to proceed. Any products returned to us for a warranty claim or refund must be in the original packaging and accompanied by all original accessories and documentation. We reserve the right to refuse any return that does not meet these conditions.
8. Warranty AgriEID provides a 12 month warranty for its products sold through the Site. The warranty is void if the product is damaged during installation or by misuse by the customer, including but not limited to damage caused by excessive tightening of bolts, twisting the load bar chassis, or any other improper installation method. AgriEID shall have no obligation to repair or replace any product damaged due to customer installation, and the customer shall assume all liability for such damage. The warranty does not cover any damage or defects caused by misuse, abuse, neglect, unauthorized repair, modification, or alteration of the product beyond generally accepted usage. We reserve the right to refuse warranty claims that are not in line with acceptable use or show signs of misuse. If a product is found to be defective and covered by the warranty, we will repair or replace the product at our sole discretion. We reserve the right to request proof of purchase before authorizing a warranty claim.
9. Limitation of Liability AgriEID will not be liable for any damages of any kind arising from the use of the Site and Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. You agree that your use of the Site and Services is at your sole risk. In no event shall AgriEID’s total liability to you for all damages, losses and causes of action whether in contract, tort (including negligence) or otherwise exceed the amount paid by you, if any, for accessing the Site and using the Services.
10. Indemnification You agree to indemnify, defend, and hold harmless AgriEID, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use of the Site and Services or your violation of this Agreement.
11. Intellectual Property All content and materials on the Site and Services, including but not limited to trademarks, logos, text, graphics, images, videos, and software, are the property of AgriEID or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of AgriEID’s intellectual property without our express written permission.
12. Third-Party Websites and Services The Site and Services may contain links to third-party websites or services that are not owned or controlled by AgriEID. AgriEID has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that AgriEID shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third-party websites or services.
13. Modifications to Site and Services AgriEID reserves the right to modify or discontinue the Site and Services, or any part thereof, at any time and without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Site and Services.
14. Termination AgriEID may terminate or suspend your account and access to the Site and Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of the terms of this Agreement. Upon termination, your right to use the Site and Services will immediately cease.
15. Governing Law and Dispute Resolution This Agreement shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under or in connection with this Agreement shall be resolved through arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).
16. Entire Agreement This Agreement constitutes the entire agreement between AgriEID and you and governs your use of the Site and Services, superseding any prior or contemporaneous agreements between you and AgriEID. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Waiver and Severability AgriEID’s failure to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. By using the Site and Services, you acknowledge that you have read and understood this Agreement, and agree to be bound by its terms and conditions.
19. Contact Information If you have any questions about this Agreement, please contact us at info@agrieid.com or our office on (602) 235 0272